Privacy Policy

Introduction

Welcome to FENROX. This Privacy Policy explains how FENROX SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ (« we, » « us, » or « our ») collects, uses, shares, and protects your personal information when you visit our website (the « Site ») and use our services. We are committed to protecting your privacy and handling your data in an open and transparent manner.

Data Controller

The data controller responsible for your personal data is:

FENROX SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
UL. ELEKTORALNA 13 / 121, 00-137 WARSZAWA, POLAND
Email: contact@fenroxlimited.com

Information We Collect

We may collect and process the following types of personal data:

  • Information You Provide Directly:

    • Contact and Consultation Data: When you book a free consultation, contact us through a form, or email us directly, we collect personal information such as your name, email address, phone number, company name, and any other information you choose to provide in your message.
    • Client Data: If you become a client, we will collect the necessary information to provide our services and for billing purposes, such as business details and payment information.

  • Information We Collect Automatically:

    • Usage Data: We automatically collect information about how you interact with our Site. This may include your IP address, browser type, operating system, referral URLs, pages viewed, and the dates/times of your visits.
    • Cookies and Tracking Technologies: We use cookies and similar technologies to operate and personalize our Site, analyze performance, and for marketing purposes. For more details, please see Section 8 (Cookies and Tracking Technologies).

How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Our Services: To respond to your inquiries, schedule and conduct consultations, and fulfill our contractual obligations to our clients.
  • To Communicate With You: To send you information about our services, provide customer support, and send administrative information such as updates to our terms or policies.
  • For Marketing Purposes: With your explicit consent, we may send you marketing communications about services and offers that may be of interest to you. You can opt-out at any time.
  • To Improve Our Site: To analyze usage data to understand how our Site is used, allowing us to improve its functionality, user experience, and performance.
  • For Legal and Security Purposes: To comply with legal obligations, prevent fraud, and protect the security and integrity of our Site and business.

Legal Basis for Processing (GDPR)

As an EU-based company, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

  • Consent: We rely on your consent to process information for marketing purposes and when you submit a contact or consultation form.
  • Contract: We process personal information to perform our contractual obligations when you engage our services.
  • Legitimate Interests: We process usage data for our legitimate interests in operating, securing, and improving our Site, provided that such interests are not overridden by your data protection interests or fundamental rights and freedoms.

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with the following third parties only in the ways that are described in this Privacy Policy:

  • Service Providers: We may share data with third-party companies that provide services on our behalf, such as website hosting (Hostinger), analytics (e.g., Google Analytics), and communication tools. These providers are authorized to use your personal information only as necessary to provide these services to us.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

 

Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have the following data protection rights:

  • The right to access, update, or delete the information we have on you.
  • The right of rectification.
  • The right to object to our processing of your personal data.
  • The right of restriction.
  • The right to data portability.
  • The right to withdraw consent at any time where we relied on your consent to process your personal information.

To exercise any of these rights, please contact us at contact@fenroxlimited.com.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

FENROX SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
Email: contact@fenroxlimited.com
Address: UL. ELEKTORALNA 13 / 121, 00-137 WARSZAWA, POLAND